Japan is a country with rich traditions and strict social norms, and tourists often unintentionally offend locals by not understanding these customs. This outline highlights common mistakes to avoid for a respectful and enjoyable visit.
Public Etiquette and Behavior
Japanese society places a high value on public order and the comfort of others. Being mindful of your behavior in shared spaces is essential for a smooth trip.
- Avoid speaking loudly on trains and buses: Public transportation is considered a quiet space for rest or reading. Keep conversations to a low volume or use headphones for media.
- Refrain from eating or drinking while walking: In Japan, it is generally considered rude to eat while walking. It is best to consume food near the shop where you bought it or in designated eating areas.
- Do not use your phone in quiet areas like trains or temples: Phone calls are frowned upon on public transit. Silence your device and text instead.
On Public Transportation
When riding trains or buses, always queue in an orderly line and let passengers exit before you board. Priority seats are designated for the elderly, pregnant women, and those with disabilities; avoid sitting here if you do not need them. Eating and drinking are prohibited on most trains, with the exception of long-distance “Shinkansen” bullet trains where bento boxes are commonly enjoyed.
In Streets and Tourist Areas
Walking is the primary mode of transport in many areas, but pedestrian flow is organized. In Tokyo and other large cities, people walk on the left side of the sidewalk to keep traffic moving smoothly. When visiting temples or shrines, be respectful of worshippers and avoid taking photos in restricted areas. Additionally, be mindful of “no smoking” signs; smoking is only allowed in designated areas, and littering cigarette butts carries heavy fines.
Cultural and Social Norms
Understanding the nuances of daily life and traditional customs will help you navigate social interactions with confidence and respect.
- Always remove shoes before entering homes, temples, or traditional inns: This is a strict rule to maintain cleanliness indoors. Look for the “genkan” (entryway) area where shoes are left.
- Bowing is a common greeting; avoid excessive physical contact like hugging: A slight bow or a nod of the head is the standard way to greet someone. Personal space is valued, and touching is generally reserved for close friends and family.
- Tipping is not practiced and may cause confusion or offense: Service charges are included in the bill. Leaving a tip can be seen as insulting or confusing, as it implies the staff is underpaid.
Shoe Removal Practices
The distinction between outside and inside shoes is taken very seriously. When entering a home, you will often find a step up from the street level (the genkan). Remove your shoes and place them neatly facing the door. In some public places like certain museums, dressing rooms in ryokans (traditional inns), or even some restaurants, you may be provided with slippers. Note that there are separate slippers for the restroom; remember to switch back to your indoor slippers when leaving the bathroom.
Greetings and Physical Contact
While a handshake is acceptable in business settings, a bow is the traditional Japanese greeting. The depth of the bow depends on the situation and the social status of the person you are greeting; a simple nod of the head is sufficient for casual encounters. Avoid hugging or putting an arm around someone’s shoulder unless you know them well. When exchanging business cards (meishi), present and receive them with both hands and treat them with respect.
Tipping and Payment Customs
Japan is largely a cash-based society, although credit cards are becoming more common in major cities. When paying at a register, it is polite to place your money on the small tray provided rather than handing it directly to the cashier. As for tipping, if you leave money on the table at a restaurant or in a hotel room, the staff will likely chase after you to return your “forgotten” change. The best way to show appreciation for excellent service is simply to say “arigatou gozaimasu” (thank you very much).
Outro
By being aware of these common pitfalls, tourists can show respect for Japanese culture, avoid misunderstandings, and have a more positive experience during their stay. Remember that Japanese people are generally very forgiving of minor tourist faux pas, but making an effort to follow these customs will be greatly appreciated and will enrich your travel experience.
